All About Dog Walker Data - Collect, Analysis, Visualize

Perform market research to support the creation of educational materials related to the professional dog care industry. Collect information from multiple sources related to the professional dog care industry. Interns will condense and analyse the collected information Present the data in a cohesive document

Create a Customer Support Chat Bot

Launch an AI Chatbot using VoiceFlow to support customers visiting our e-commerce store.  We sell equipment for walking multiple dogs. There are many components that are modular and can be configured in different ways to improve the experience of handling dogs on leash. Our product line is not a simple one, and making a first-time purchase requires significant guidance. We hope to reduce the burden of customer inquiries on administration and increase customer satisfaction with a robust chat bot.

Brand Journalist for Dog Gear Company

TinyHorse has a unique place in the dog industry -- we are the only company that's designed an extensive system for walking multiple dogs. Dog walkers the world over have told us that our equipment is life changing. We want to highlight the unique stories of their businesses and TinyHorse's place within it! We are building a team of 5 students to share the tasks of interviewing our loyal customers and writing blog articles based on the transcripts. We hope to finish the project with 15 blog posts. These articles will be published on our website, promoted on our social media channels and circulated through our e-mail list.

Essential Company Documents - Round 1

The main objective of this project is to synthesize existing documents into a cohesive information package for internal use and hiring purposes. This package will include: Our Business Plan Marketing Strategy - outline our key themes, messages and activities An Operations Manual - describes and communicates our daily operations A Product Guide - Outlines our products and how they’re used to solve our customer’s issues when walking multiple dogs This package will be delivered in two formats: 1) a PDF with sidebar navigation and 2) the editable source document in In-Design.

AI APP for Ambassador program 2

The goal for this project is to develop an app to offer affiliates a tool to quickly create content that integrates information about their own business and products they use from TinyHorse. This will be a web-hosted app that utilizes CHAT GPT-4, is on a password-protected page, and is easy for the front-facing and back-facing users to control the app's output.

Brand Journalist for Dog Gear Company

TinyHorse has a unique place in the dog industry -- we are the only company to make an extensive system for walking multiple dogs. We also have the only brick & mortar store in the world that's focused on multi-dog walking. We want to do more to celebrate these achievements. We'd like to work with a journalism student to create 5 articles about our company. Our history, our processes and conversations with our customers are all areas we'd like explored. The brand journalist may also find other interesting topics to cover related to TinyHorse and the dog walking industry. These articles will be published on our website, promoted on our social media channels and circulated through our e-mail list.

Canada-wide list of dog product vendors

TinyHorse is developing a wholesale program. We're looking for interns to develop a Canada-wide Excel spreadsheet of independent pet shops that sell dog products. This task will include the creation of the excel template and an extensive internet search.

Develop a Canada-Wide list of Markets and Tradeshows Relevant to our Company

TinyHorse sells gear for walking multiple dogs. From 2017-2021 we strictly sold our products through our online store at walkmultipledogs.com. In 2021, we participated in trade shows (Canadian Pet Expo) and dog-related events for the first time. It helped our business grow substantially. Now we have a Brick & Mortar location in Toronto, and in 2024 we want to increase our presence at events. But we need a comprehensive list of events to create our schedule. We are seeking a student to generate an events list (Excel spreadsheet) for us that includes all the necessary information we need to create our event schedule this year. We are seeking a Canada-wide list of 100+ events.

Content Managers for Company Guide

Students engaged in this project will gather, synthesize and organize our company's information to create a Company Guide. The Company Guide will contain (but will not be limited to) our business plan, operations and in-depth product information. The Company Guide will be a text document written in Google Docs and will be navigable via a table of contents. The Company Guide is a crucial resource to be used by a team of students working in more detail on different aspects of the company development. The content managers will help the students access and develop the company information they need to complete their projects. For example, a team focusing on the company's financial plan can request documents needed for their work, and their final approved plan will become part of the Company Guide. The Content Managers will communicate with the company owner to keep the overall vision of the project on track and to make recommendations for additional hires where necessary. By the end of the project, the content managers will provide the Company Guide in a complete form as possible. They'll have developed their creative and managerial skills and will have increased their professional network to include students studying in other fields and at different institutions.

Improve our Sales funnel

Our company sells a complex line of products for walking multiple dogs. The main problem we are trying to solve is to improve our understanding of user experiences, so we can better inform the customer on what they need to purchase in their particular scenario. We would like to understand our strengths and areas of improvement from a customer perspective. This will involve several different steps for the students, including: Conducting background research on customer journey mapping, our products and customers. Analyzing customer responses from surveys and interviews. Defining the phases and touchpoints of the purchasing process. Incorporating user actions, emotions, goals, and pain points in the customer journey map. Proposing solutions to minimize pain points while meeting business goals. Bonus steps in the process would also include: Developing multiple customer journey maps to account for different experiences and paths.