Internal Communication Best Practices

The Illinois Section of the American Water Works Association provides over 200 educational events to water and wastewater utilities across the state and nation. We have over 15 committees that are volunteer led and each have a staff member assigned to them. In the past, we used Asana as a platform for communication, but have ended that tactic as not many of our volunteers liked the platform. We currently have a weekly staff meeting and use Skype as an IM with staff. In addition to assisting with a staff communication structure, we are hoping that our best practices will trickle down to our volunteer leaders. Our goal is to identify ways that we can work best together and keep each other informed. This student will work closely with ISAWWA staff as well as key committee leaders.